We build our tables to last, and we want you to be genuinely happy with your purchase. If something isn't right, here's exactly how our returns work.
You may return most items within 30 days of delivery for a refund. To be eligible, the item must be:
Email info@champtables.com with your order number and the reason for return. We'll respond within 1 business day with return instructions and a shipping label for eligible returns.
If your table arrives damaged or has a manufacturing defect, we'll make it right at no cost to you. Send photos of the damage within 48 hours of delivery and we'll ship a free replacement or issue a full refund — your choice. You won't need to pay for return shipping on damaged items.
Once we receive and inspect your returned table, we'll process your refund within 5–7 business days. Refunds are issued to the original payment method. Depending on your bank, it may take an additional 3–5 business days to appear on your statement.
Custom or made-to-order pieces and clearance items marked "Final Sale" cannot be returned unless they arrive damaged or defective.
Our team is here to help. Reach us at info@champtables.com or call (212) 226-2728 during business hours.