Everything you need to know about ordering, shipping, and caring for your Champ table.
Do you really offer free shipping?
Yes — every order ships free to the contiguous United States with no minimum. The price you see on the product page is the total price you pay. We're also tax-free.
How long will my table take to arrive?
Orders are processed in 2–3 business days. Standard tables then arrive in 5–8 business days. Larger or stone-top tables ship by freight and take 7–12 business days. You'll get tracking as soon as it ships.
Are your tables assembled or flat-pack?
It depends on the design. Many arrive fully or mostly assembled; some require simple attachment of legs or a base, with all hardware and instructions included. The product page notes assembly for each table.
What if my table arrives damaged?
We'll make it right at no cost. Send us photos within 48 hours of delivery and we'll ship a free replacement or issue a full refund — your choice. You won't pay return shipping on damaged items.
Can I return a table if I change my mind?
Absolutely. You have 30 days from delivery to return items in original condition and packaging. A return shipping fee may apply to large freight items; we'll quote it before you commit.
Are the materials genuine?
Yes. When we list walnut, marble, bronze, or tempered glass, that's what you get. We don't use particleboard disguised as hardwood. Natural materials like wood and stone will have slight variation piece to piece.
Do you ship outside the U.S.?
Currently we ship to the contiguous United States only. If you're in Alaska, Hawaii, or abroad, email info@champtables.com and we'll see what we can do.
How do I care for my table?
Care depends on the material. Glass wipes clean with glass cleaner; wood should be dusted and kept out of direct sun; stone should be sealed periodically. Each table includes specific care instructions.
Is checkout secure?
Yes. Our checkout uses SSL encryption and your card details are processed securely. We never store full card numbers on our servers.
Can I talk to a real person?
Of course. Call us at (212) 226-2728 Monday–Friday 9am–6pm ET, or email info@champtables.com any time.